LEGAL

Refund Policy

Template · last updated July 20, 2026 · obtain local legal review before launch

Crypto transactions

Blockchain payments cannot be reversed automatically. Always verify the asset, network, amount, and destination address before confirming a transfer.

Incorrect transfers

Payments sent using the wrong network, wrong asset, expired address, or insufficient amount are reviewed individually and may be impossible to recover. Network and processing fees are not refundable.

Duplicate or technical error

Contact support with the order ID and transaction hash. Confirmed duplicate payments or a verified failure to provide access will be investigated in good faith.

Access after refund

If a refund is approved, the corresponding membership period, Discord role, voting rights, and unused reward quota are revoked.